Canvas Help and Support (Staff Guide)
There are lots of ways you can get help:
Canvas 24/7
If your query relates to Canvas, you can either live chat, log a ticket or call a Canvas expert (see the help button in the Canvas main menu for more options)
Canvas Chat 24/7
A-Z of Guides
Have you taken a look at our guides? The EdTech staff A-Z page has a comprehensive list of guides you can view and search:
Educational Technologies A-Z
Other Queries
If your query relates to course enrolments, Turnitin, module evaluation, Panopto or Vevox, please raise a helpdesk ticket:
Raise a Ticket
Please ensure you have all the relevant information available before raising a chat or helpdesk ticket. Screengrabs and URLs will help us to identify and resolve the issue more quickly.